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Haven Home ClimateCare at 2495 Princess Street in Kingston, Ontario

Haven Home ClimateCare in 2495 Princess Street, Ontario: reviews, opening times, drive directions, photos, contacts etc.

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General contractor


Phone: +1 613-634-7722


Address:

2495 Princess Street,
Kingston, Ontario
K7M 3G1
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Web site: havenhomeclimatecare.ca

Reviews about Haven Home ClimateCare

  • Violetta D.
    2017/12/05
    1 /5
    NEWER EVER BUY WARRANTY FROM THEM! Check them and read on BBB complain. Sorry to write this opinion but I was treated like a stupid costumer. I bought "water heater on demand" with warranty from them for repairing it till 2018. On December 2017 I noticed that I had cold water but not hot water in my kitchen.I call company to check my heater. They come and say that heater is OK , the problem was with my frozen pipe and they give me $100 bill for it. I called to manager and I told her that I paid the guarantee on my heater and I'm not going to pay this bill. She tried to convince me that because it was not problem with my heater but with my pipe, this is why I have to pay the bill. Their technician didn't repair my pipe at all, told me it was nothing to do with my heater. Leaving me with this $100 bill, when the technician did - NOTHING. The technicians job was only to check my heater. This is why I paid for the warranty , so if there was a problem, it would be fixed. Not to be charged. During the conversation company manager hung up on me. Congratulation for very nice management:). So in one words ;"don't buy from them any guarantee for your home heater or furnace!" it is joke, not guarantee. @ manager answer: 1. if you not hung up on me, why you didn't call me back? well, answer is only one:you did hung up on me. 2. Guarantee is on the labor on water heater. This is what you technician did. I didn't ask for nothing else. I sent already complain to BBB. Thank you. @manager for change her first answer : manager of this company change her response, so I updated my.I already fill up complain to BBB. Now she try blame me to cut off our conversation via phone. To bed for the company because I have screenshot from her first answer. Moreover she said that I cant call company anymore. Well, I will ask for my money back to brake warranty which I payed them to keep my water heater run. :)
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Working times Closed now

Monday
09:00 — 17:00
Tuesday
09:00 — 17:00
Wednesday
09:00 — 17:00
Thursday
09:00 — 17:00
Friday
09:00 — 17:00
Saturday
10:00 — 15:00

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About Haven Home ClimateCare in Kingston, Ontario

Haven Home ClimateCare is located at 2495 Princess Street, Kingston, Ontario.